Remote quotation (free): Send us photos and details, and we’ll provide a clear estimate.
Site visit (£150 inc. VAT): A full in-person assessment by a specialist engineer. This fee is fully deducted from your final invoice if you proceed.
Our Service Rates
Find out all the pricing details below, for a range of different services that we offer, here at PH247.
WE PROVIDE A LIFETIME LABOUR GUARANTEE
Our Service Rates (Including VAT)
| Service Type | Mon-Fri (7am-6pm) | Mon-Fri (6pm-12am) | Mon-Fri (12am-7am) | Weekend (7am-6pm) | Weekend (6pm-12am) | Weekend (12am-7am) |
|---|---|---|---|---|---|---|
| Plumbing (Reactive) | £150 | £200 | £340 | £200 | £235 | £370 |
| Heating & Gas (Reactive) | £150 | £210 | £340 | £210 | £245 | £370 |
| Drains (Reactive) | £150 | £230 | £370 | £230 | £260 | £400 |
| Gas Boiler Service | £150 | £210 | £265 | £210 | £255 | £320 |
| Cylinder Service | £150 | £210 | £265 | £210 | £255 | £320 |
| Electrical Boiler Service | £150 | £210 | £265 | £210 | £255 | £320 |
| Gas Safety CP12 | £150 | £210 | £265 | £210 | £255 | £320 |
| Boiler Service + CP12 Combined | £225 | £400 | £500 | £400 | £470 | £585 |
| Underfloor Heating Service | £150 | £210 | £265 | £210 | £210 | £320 |
| HIU Service (Heat Interface Unit) | £150 | £210 | £340 | £210 | £245 | £370 |
| Full Property Health Check | £300 | £570 | £600 | £570 | £620 | £670 |
💡 What's Included
First hour of labour, diagnostic testing, and use of specialist tools. You'll always approve any extra time or materials before we continue.
✅ No Hidden Charges
Parking, congestion, and travel costs are included. All prices include VAT.
Frequently Asked Questions
What do I need to get a free quote?
Simply send us:
- Photos or videos (wide shots and close-ups)
- A brief description of the issue
We aim to return your quotation within 2 working days, giving you fast clarity without needing a visit.
Do you charge hourly rates?
No — we only provide fixed-price quotations agreed in advance.
This means:
- No hourly charges
- No unexpected costs
- Complete clarity before any work begins
What does the £150 call-out fee include?
The call-out fee covers:
- A specialist engineer attending your property
- A full on-site assessment (up to one hour)
- Expert diagnosis and quotation
This fee acts as a deposit towards your work and is:
- Fully deducted if you proceed
- Fully refundable if we are unable to provide a quotation
Do your repairs come with a guarantee?
Yes — we stand behind our work.
- Interim repairs are considered successful if they remain fully functional for at least 7 days
- All new parts installed by us are backed by our lifetime labour warranty
If anything goes wrong due to our workmanship, we’ll put it right.
Competitive Edge: PH247 vs Competitors & Sole Traders
| Feature | PH247 | Competitors | Sole Traders |
|---|---|---|---|
| Lifetime Labour Guarantee | ✓ | × | × |
| Escrow-Protected Payments | ✓ | × | × |
| Detailed Job Reports & Transparency | ✓ | ⚠ Partial | × |
| DBS-Checked Engineers | ✓ | ⚠ Some | × |
| Government & Trade Accreditations (CIPHE, TrustMark, Gas Safe) | ✓ | ⚠ Limited | × |
| Manufacturer-Approved Partners (Vaillant, Mira, Baxi, Harvey) | ✓ | ⚠ Few | × |
| Trading Standards Approved | ✓ | ⚠ Some | × |
| Sustainability & Recycling Commitment | ✓ | ⚠ Basic | × |
| Social Impact Employment Model | ✓ | × | × |
| 24/7 Rapid Response Coverage | ✓ | ⚠ Limited | × |
Value-Added Benefits of Choosing PH247
Industry-leading service backed by comprehensive guarantees, certifications, and a commitment to excellence in every project
Lifetime Labour Guarantee
Every repair and installation is covered for life, giving clients complete confidence in our workmanship.
Detailed Job Reports with Photos
Every visit includes before-and-after images and professional reports for full transparency.
Escrow-Protected Payments
Client funds are securely held until the work is completed and approved.
DBS-Checked Engineers
All PH247 engineers are background-checked, uniformed, and carry official photo ID.
Certified
Manufacturer-Approved Partner
Proudly accredited and trusted by Vaillant, Baxi, Mira Showers, Harvey Water Softeners (Culligan), and Leaksafe.
Government-Endorsed
TrustMark & CIPHE Registered
Registered with TrustMark and the Chartered Institute of Plumbing & Heating Engineering (CIPHE).
Verified
Trading Standards & FairTrades Approved
Independently verified for excellence, honesty, and customer protection.
Award-Winning Company
PH247 and its founder have been recognised nationally for social impact, industry leadership, and service innovation.
24/7 Rapid Response
Reliable, around-the-clock coverage across Greater London for emergencies and planned maintenance.
Comprehensive Property Care
From plumbing and heating to HIU systems, underfloor heating, and full property health checks — all under one trusted brand.
Sustainability Promise
We minimise waste by recycling, reusing materials, and donating surplus stock to local colleges. PH247 also partners with manufacturers to repurpose components, helping reduce our industry's carbon footprint.
Social Impact Commitment
Every project contributes to our mission of mentoring and employing disadvantaged young adults, providing life-changing apprenticeship opportunities.
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