PH247 works with managing agents, block managers and RMC directors across London. One number for every building in your portfolio, engineers on call 24/7, and paperwork your directors can put in front of an AGM.
Send an Enquiry Call 020 3764 2713Sending a domestic plumber into a managed block creates work for you. Chasing RAMS. Explaining the access rules. Briefing a different engineer on the fault history every visit. PH247 runs the trades side so you can close the work order and move on. RAMS and insurance documents arrive before work starts, every job is photographed, and you get a written report suitable for directors, insurers and AGM packs.
Email, phone, or your own work order platform. We pick up jobs the way your office already issues them.
RAMS and insurance certificates supplied before the engineer attends, so your vetting checks pass first time.
Gas Safe registered engineers who work in occupied blocks every week. Access arranged with your concierge or keyholder.
A photographed job report against the work order. Certificates filed to you, not left with the resident.
Across managed blocks, the same faults generate most of the calls to your office. These are the ones we handle every day.
Leaks sit at the top of the resident complaint list and at the top of the insurance claims list. We trace them, repair them and document them, and we can fit detection equipment so the next one is caught before it reaches the flat below.
A flat with lukewarm water on a heat network usually means a failing heat interface unit. We service and repair HIUs across the major brands, and we know how ageing communal pipework behaves in older London blocks.
A cylinder fault takes out hot water for a whole flat and the calls start immediately. Our G3 qualified engineers repair and replace vented and unvented cylinders.
Landlord gas safety certificates (CP12s) done on a schedule across your buildings, with certificates sent straight to your office and renewal dates tracked so nothing lapses.
Burst pipes do not wait for office hours. Our line runs 24/7, and if you want residents to call us directly overnight, your team stops being the 2am switchboard.
When every visit is a different contractor, nobody holds the building's history. We keep a record per building, so the third callout to the same riser gets diagnosed, not patched again.
Every trade below is delivered by our own engineers, inside the M25, on one invoice trail.
Servicing, fault-finding and repair of heat interface units across major brands, in single flats or block-wide programmes.
Communal and in-flat plumbing repairs, from risers and stopcocks to bathrooms and kitchens.
Boiler repair, servicing and installation by Gas Safe registered engineers, plus CP12 landlord gas safety certificates.
Repair and replacement of vented and unvented cylinders, including immersion faults and discharge issues.
Tracing hidden leaks with minimal disruption to residents, then repairing and making good.
Blocked stacks, gullies and communal drainage cleared and reported, before they become a building-wide problem.
Most blocks run on reactive maintenance: wait for the leak, pay for the emergency, repeat. It makes service charge budgets unpredictable and it means every problem arrives at its most expensive.
Our Proactive Maintenance Plan is a subscription per building. We inspect the plumbing and heating on a set schedule, catch faults while they are still small jobs, and keep a live maintenance record for the building. Boards get one fixed annual price with no extra-over surprises, which makes the service charge line simple to set and simple to defend.
It also protects the people who carry the liability. RMC and RTM directors are personally on the hook for the condition of their building. A documented inspection and maintenance programme is exactly the evidence insurers, assessors and leaseholders ask for.
Planned works over £250 per leaseholder trigger a formal Section 20 consultation. A maintenance plan surfaces big jobs early, so they can be budgeted and consulted on properly instead of landing as an emergency that blows through the threshold overnight.
For individual landlords and smaller buildings, our PH247 Service Plans offer plumbing and heating cover, including commercial tiers. The Proactive Maintenance Plan is the per-building version for managed blocks.
The admin side is part of the job, not an extra. Every instruction comes with the paperwork your vetting process needs.
We publish the jobs we do, with photos, so you can judge the standard before you instruct us.
A resident's hot water never got past lukewarm. We diagnosed the failing heat interface unit, repaired it and restored full temperature the same visit. Read the full case study with photos.
More case studies covering gas boilers, cylinders and communal plumbing are on the way. Read more on the blog →
Yes. RAMS come as standard before work starts, and public and employer's liability insurance certificates are available on request, so your contractor vetting checks pass first time.
Yes. We take instructions by email, phone or through your existing work order process, and we return the completed job report against the same reference so your audit trail stays clean.
Everywhere inside the M25. If your portfolio spans several boroughs, the same team covers all of it, which is the point: one contractor, one standard, one set of paperwork.
It is a subscription per building with a fixed annual price. We inspect on a set schedule using thermal imaging and water testing, fix small faults before they grow, and keep a maintenance record you can show directors, insurers and leaseholders.
Yes, if you want them to. Our line runs 24/7, and many agents route overnight plumbing and heating emergencies straight to us so their own team is not fielding 2am calls.
Tell us about your buildings and we will come back with how we would look after them, including a fixed price for the Proactive Maintenance Plan.
Send an Enquiry Call 020 3764 2713Where a development runs on a communal heat network, every flat has its own heat interface unit, and each one needs servicing on a schedule in the same way a boiler does. Left alone, strainers scale up and plate heat exchangers foul, which shows up as lukewarm hot water and rising resident complaints. We handle HIU service and repair across London.
PH247 covers proactive maintenance, HIU service and gas safety certificates.
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